Legal

Privacy Policy

How tapNLink collects, uses, stores, and shares information when you use our creator platform and public profiles.

Effective date
July 22, 2026
Last updated
July 22, 2026
Version
1.0

Introduction

tapNLink, operated by its founder from Malaysia ("tapNLink", "we", "us", or "our"), provides a digital profile and networking platform for service professionals.

This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, create an account, build a profile, publish content, or interact with tapNLink services.

By using tapNLink, you acknowledge that you have read this Privacy Policy. If you do not agree, please do not use the service.

Information we collect

We collect information in several ways depending on how you use tapNLink.

  • Account and authentication data: When you sign up or sign in, our authentication provider processes identifiers such as your email address, authentication tokens, and basic account metadata needed to secure your account.
  • Creator profile information: Information you enter in Profile Studio or related creator tools, such as your name, professional title, company, biography, services, contact preferences, and social links.
  • Uploaded media and content: Images, files, and other media you upload to support your profile, together with related metadata such as file type, size, and processing status.
  • Published profile information: Content that you choose to publish to a public profile URL, which may be visible to visitors who access your profile.
  • Lead and contact submissions: When a visitor submits a lead, enquiry, or contact request through your public profile or related forms, we process the information they provide (for example, name, email, phone number, message, and service interest) so you can respond.
  • Usage and internal product analytics: We collect event and usage information about how creators and visitors interact with the platform, such as page views, feature usage, and product performance signals, to operate and improve the service.
  • Technical and security logs: Server, application, and security logs that may include IP address, browser or device characteristics, timestamps, request paths, error records, and similar diagnostic data.

How we use information

We use information for purposes that include:

  • Providing, operating, and maintaining the tapNLink platform.
  • Authenticating users and protecting accounts.
  • Saving, publishing, and displaying creator profiles and related media.
  • Delivering leads and contact submissions to the relevant creator.
  • Sending service-related communications, such as account notices or lead notifications where enabled.
  • Monitoring performance, diagnosing issues, and improving reliability and usability.
  • Detecting, investigating, and preventing abuse, fraud, or security incidents.
  • Complying with applicable law and responding to lawful requests.

Service providers and infrastructure

We use third-party service providers to help operate tapNLink. These providers process information on our behalf and only as needed to deliver their services.

Current infrastructure categories include:

  • Authentication: Clerk (account sign-in, sign-up, and session management).
  • Application hosting: Vercel (website and application delivery).
  • Database: Neon PostgreSQL (application data storage).
  • Media storage: Cloudflare R2 (uploaded media and related assets).
  • Email delivery: transactional email providers used for service notifications where configured.

How we share information

We do not sell your personal information.

We may share information:

  • With service providers that help us operate tapNLink, subject to appropriate contractual and security expectations.
  • With visitors when you publish a public profile or otherwise make information publicly available through the service.
  • When you direct us to share information, such as when a lead is delivered to your creator account.
  • To comply with law, regulation, legal process, or enforceable governmental request.
  • To protect the rights, property, or safety of tapNLink, our users, or others.
  • In connection with a merger, acquisition, financing, reorganisation, or sale of assets, subject to appropriate safeguards.

International processing

tapNLink is operated from Malaysia. Service providers that support the platform may process information in Malaysia and in other countries where they or their subprocessors maintain facilities.

When information is processed outside your country, it may be subject to the laws of those jurisdictions. We take steps designed to protect information in line with this policy and applicable requirements.

Retention

We retain information for as long as reasonably necessary to provide the service, fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.

Retention periods vary by data type and context. For example, account data may be retained while your account is active and for a reasonable period afterward; published profile content may remain available until you remove or unpublish it; logs and analytics may be retained for shorter operational periods.

We do not commit to fixed retention periods for all categories of data in this policy. Specific retention may depend on technical, legal, and operational requirements.

Security

We implement administrative, technical, and organisational measures designed to protect information against unauthorised access, loss, misuse, or alteration.

No method of transmission or storage is completely secure. We cannot guarantee absolute security.

You are responsible for maintaining the confidentiality of your account credentials and for activity under your account.

Your choices and rights

Depending on your location and applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal information, or to request portability where technically feasible.

You can update much of your creator profile information directly in Profile Studio. Account deletion or access requests may be submitted by contacting us at hello@tapnlink.app.

We may need to verify your identity before responding to certain requests. We may decline requests where permitted by law.

Children's privacy

tapNLink is not directed to children under 13, and we do not knowingly collect personal information from children under 13.

If you believe a child has provided personal information to us, please contact hello@tapnlink.app and we will take appropriate steps to review and address the matter.

Changes to this policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last updated" date at the top of this page and may provide additional notice where appropriate.

Your continued use of tapNLink after an updated policy becomes effective constitutes your acknowledgement of the revised policy, subject to applicable law.

Contact us

For privacy questions, requests, or complaints, contact us at hello@tapnlink.app.

tapNLink is operated by its founder from Malaysia.