Legal
Support
Contact tapNLink for account help, privacy enquiries, billing questions, and abuse or content reports.
- Effective date
- July 22, 2026
- Last updated
- July 22, 2026
- Version
- 1.0
Contact us
For support enquiries, email us at hello@tapnlink.app. We read all messages and aim to respond as soon as reasonably possible.
We do not guarantee a specific response time.
tapNLink is operated by its founder from Malaysia.
Account and access support
Contact us if you need help with:
- Signing in or recovering access to your account.
- Updating account details managed through our authentication provider.
- Questions about Profile Studio, publishing, media uploads, or creator workspaces.
- Reporting a technical issue that prevents normal use of the platform.
Privacy enquiries
For privacy-related requests, include enough detail for us to identify your account and understand your request.
Examples include access, correction, deletion, or questions about how your information is processed.
See our Privacy Policy for more information about data practices.
Billing enquiries
For questions about a purchase, invoice, renewal, cancellation, or refund, contact us with the email address associated with your account and any relevant purchase details shown at checkout.
Exact billing terms are presented before purchase and may vary by plan.
Abuse or content reports
To report abuse, spam, impersonation, unlawful content, or other concerns about a public profile or use of tapNLink, email us with:
- The profile URL or other location of the concern.
- A clear description of the issue.
- Any supporting context that helps us review the report.
Before you write
Including your account email and a short description of what you were trying to do helps us respond faster.
For security reasons, we may ask you to verify account ownership before making certain changes.